ISO20000 certification is also an information technology service management system certification. Unlike our previous ISO three systems, ISO20000 is a standard developed for IT service management, widely applied to IT service providers, IT system integrators, software developers, and IT departments of various enterprises. It also focuses on finance, information security, and more.
Benefits of applying for ISO20000
1. Can obtain internationally recognized ISO certification in the industry
2. Maintain consistency between service objectives and enterprise business objectives, effectively supporting business strategies
3. It is beneficial for enterprises to participate in major project bidding as an important basis for priority selection
4. It is conducive to improving the efficiency of enterprise information technology services and operations
5. It is conducive to establishing a corporate image and enhancing market competitiveness
6. Establish a continuous improvement service management mechanism to quickly respond to market demand and improve customer satisfaction
7. Control IT risks and related costs, improve and control IT service quality, and reduce long-term service costs
8. Flexibly respond to different compliance review requirements from customers, certification agencies, internal institutions, etc., and increase investor confidence